Retur policy
Hos Norr har du Alltid 14 dagars returrätt av oanvänd produkt. 
Vänligen kontakta Norr innan Retur av produkten. 
Önskar du Byta produkt/färg? Hör av dig så löser vi det!
Vid eventuella reklamationer eller transportskador, vänligen kontakta oss på Norr så fort som möjligt. 
Norr återbetalar inte eventuell fraktkostnad.


Our Return Policy
Return Policy

Please contact Norr design before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Norr design and gives information relevant and the reason for complaint.


Return Conditions

You can return the product within 14 days of delivery. The product must be in new condition. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Norr design suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Norr design will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.

Want to switch to another product?

Return the product you have received and send us an e-mail telling us which product you want instead.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.


Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Norr design reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

All enquiries: info@norrdesign.se